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What is Blackboard?

Blackboard is the Â̾ÞÈËÊÓƵ Learning Management System available for all courses. Blackboard courses are created automatically based on the current course offerings. Professors can manage class resources, post assignments/quizzes/discussions, calculate grades, hold online video chats, communicate with students, and much more. Blackboard is a web-based tool and can be accessed from any current browser on any platform. There is also a Blackboard mobile app available for iOS and Android.

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Blackboard Help for Students

If you are unfamiliar with Blackboard or are used to a different learning management system from your previous school, you can take a look at the help videos listed below. If you need any assistance in how to accomplish something or simply need some help investigating an issue you're having in Blackboard, reach out to the new Academic Technology Help Desk at ultrahelpaup.edu.

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Blackboard Help for Faculty

If you need any assistance in setting up your course, creating a new course, merging courses, copying content over from a previous course or simply need some help with an issue you are having in Blackboard, reach out to the new Academic Technology Help Desk at ultrahelpaup.edu

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Blackboard Ultra

Over the next academic year Backboard will be fully updating to the new Blackboard Ultra interface. It's a more modern tool with some additional functionality and options to make teaching learning more accessible and useful for faculty and students. Below are links to collections of help videos on the new Ultra interface. These videos will be updated regularly based on new features that becoome available as well as requests from users (faculty, staff, and students) regarding things they would like to see added.

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Blackboard Help Desk: Ultrahelp

You can contactÌýthe Blackboard Help DeskÌývia email atÌýultrahelpaup.edu.ÌýWe are available toÌýfaculty, staff, and students, toÌýanswer questions, troubleshoot issues, escalate bugs to Blackboard engineers,Ìýor meet with youÌý(online or inÌýperson)Ìýto help you sortÌýout any issues you may be having. The Academic Technology Help Desk is available to help with any academic related technology or instructional questions,Ìýincluding our new tools such as Turnitin,ÌýScreenPal (formerlyÌýScreencast-O-Matic), Ally, Collaborate, etc.

You can also check out the Blackboard Help video library, which is growing all the time:
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Ìý(Students)

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A Note About the Blackboard Mobile App

The mobile app now works with Blackboard. If you decide to use it, you will be asked to find the name of your institution when you sign-in the first time. You will want to type in American University of Paris (without a "the" at the beginning).

Just remember, we're here to help!